Colorado Technical University Online
Full Job Description
Navigate individuals to the path of reaching their academic aspirations.
Welcome new students to a world where engaging educational possibilities are endless. Instill confidence and enthusiasm in those seeking a quality education. Help individuals aspire to reach their academic goals as an Admissions Advisor with Colorado Technical University (CTU). Our team is committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role:
Be an advocate for education in this important role where you will interact with prospective students in support of their decision to attend the University. By communicating our flexible program options, university features and benefits, and institutional philosophy, you can achieve our qualitative and quantitative university objectives and values in a compliant and ethical manner.
What you’ll do
Help guide prospective students through the admissions process in accordance with all regulatory accreditation standards and requirements; compliantly abide by the all policies and procedures established by the University.
Conduct thorough phone interviews and email correspondence to determine the educational needs, interests, motivation, and potential concerns of our prospective students.
Establish a professional relationship with both internal and external customers through rapport building.
Develop, manage, and fulfill action plans to help realize individual and departmental student-population goals.
Partner with other departments, including Financial Aid and Academics, to ensure a positive experience for every student.
What is required
Ability to succeed within a fast-paced environment, remain flexible, and adapt to change
Capacity to handle multiple tasks concurrently while meeting deadlines
Excellent verbal/telephonic and written communication skills and the ability to interact effectively with individuals from a highly diverse array of backgrounds
Ability to succeed independently while working in a team environment
Computer proficiency; experience with Windows and Microsoft suite preferred, be able to manage multiple browsers and monitors simultaneously
High school education or equivalent; college degree from an institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent) preferred
One or more years of experience in sales and/or customer service preferred
Post-secondary higher-education admissions experience preferred
Reliable high speed internet access
A quiet environment to perform work duties without interruption
A workspace with room for two computer monitors, keyboard, mouse, and space to write
Ability to work any shift within the hours of operation (Mon-Thu 7:45AM – 8:00PM CT, Sat 7:45AM – 4:15PM, Sun 9:00AM – 5:30 PM)
What we offer*
Paid time off
Comprehensive medical, pharmaceutical, dental, and vision benefits
Health savings and flexible spending accounts
401(k) Savings Plan
Life and Disability Insurance
Employee Stock Purchase Plan
Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
*Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.
About Colorado Technical University (CTU)
For 55 years, Colorado Technical University has helped students fit a real-world education into their busy daily lives. With nearly 80 degree programs and concentrations in which students can pursue a variety of degrees at the Associate, Bachelor’s, Master’s and Doctoral level. CTU provides flexible online classes, accessible through the Virtual Campus and the innovative, award winning CTU Mobile app. CTU has two brick and mortar campus locations in Colorado Springs and Denver South, Colorado. With the help of faculty and industry professionals, CTU has awarded over 109,000 degrees to traditional campus and online students since 1965. For more information about CTU, visit www.coloradotech.edu.
Equal Opportunity Employer
Colorado Technical University is committed to a policy of equal employment opportunity and considers all persons without regard to age, color, disability, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by applicable federal, state or local law.
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Employee assistance program
Flexible spending account
Health savings account
Paid time off
8 hour shift
High school or equivalent (Required)
Microsoft Office: 1 year (Preferred)
Customer service: 1 year (Preferred)
Call center: 1 year (Preferred)
Work Location: Remote
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