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Fraud Risk Strategy Senior Consultant at Citizens Bank - REMOTE JOB, $110,000-$135,000/yr

Citizens Bank


Full Job Description

The Fraud Risk Strategy Sr Consultant is accountable for monitoring and developing fraud risk strategies for Merchant Lending origination. The risk manager will take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk from origination. Responsibilities include analyzing historical data and develop fraud rules to mitigate and prevent fraud losses, working with Vendor to implement fraud rules, monitoring fraud trend and rule performance, and collaborating with fraud operation, policy and product team to evaluate processes and new tools to enhance fraud detection and balance customer experience.

Primary responsibilities include

  • Develop data driven fraud strategies to prevent and mitigate fraud losses while balancing customer experience

  • Monitor fraud trend and fraud strategy performance constantly

  • Provide portfolio performance update to senior management and cross functional teams

  • Evaluate current processes and new tools to enhance fraud detection

  • Strong partnership with vendors and Product team effectively managing the fraud controls

  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Risk Management Framework and internal Citizens Bank Policies and Policy Standards

  • Effectively manages competing priorities of requests working under strict deliverables and fast paced environment


Required Skills/Experience:

  • Proficiency with data extraction/mining tools such as SQL, SAS or Python

  • Strong data analytics skills using SAS or E-miner

  • Prior experience developing data driven strategy

  • Proficient with Microsoft Office applications; Advanced Excel. PowerPoint

  • Strong problem solving and analytical skills

  • Excellent communication (oral and written), interpersonal / business partnering, and organizational skills

Preferred Skills/Qualifications:

  • Experience managing Fraud or Credit Risk

  • 5+ years of analytics experience in financial services


  • Bachelor s degree in Operations Management, Mathematics, Statistics, Actuarial Sciences, Economics or other quantitative, business or technical discipline, or equivalent combination of education and business applied experience.

  • Preferred: Master’s Degree in Mathematics, Statistics, Operations Management, Economics or other quantitative, business or technical discipline

Hours and Work Schedule

Hours per week: 40

Work Schedule: 8:30am – 5:00pm, Monday – Friday

Location: Flexible – position can be filled in Shelton, CT, Wilmington, DE, Medford, MA, Johnston, RI or Remote – if not within commuting distance to office.

The salary range for this position is $110,000 – $135,000, plus benefits and an opportunity to earn an annual discretionary bonus.


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